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Legal disclaimer

This legal notice regulates the use of the Internet portal service www. greyhounders. com (hereinafter, the Website) owned by Marlunettes Solutions, S. L. (hereinafter GREYHOUNDERS) domiciled for these purposes in Madrid, Calle Campoamor number 10, and C. Q. 28004 4de Madrid, CIF: B88265590 and email hola@greyhounders. com

1) GENERAL INFORMATION

GREYHOUNDERS, domiciled for these purposes in Madrid, Calle Campoamor number 10, and C. Q. 28004 Madrid, and email hola@greyhounders. com is the owner of the Website located in the domain name www. greyhounders. com

This Legal Notice is only applicable to the Website, understanding as such all the pages and subpages included in it, GREYHOUNDERS declining any responsibility for the different privacy policies and protection of personal data that they may contain the web pages that can be accessed through the hyperlinks located on this Website and not directly managed by GREYHOUNDERS.

The purpose of this Legal Notice is to inform the users of our Website (hereinafter, the Users) about the way in which we collect and use their personal data when they are voluntarily provided to us through any of the available ways to do so, such as:

  • When you use the telephone, postal mail and email to contact us.
  • When you use the services and content offered on our Websites.

Please keep in mind that we will never ask you to provide us with sensitive information, understood as such, data related to your ethnic or racial origin, political opinions, information on criminal or administrative records or infractions, religious convictions or philosophical, union affiliation, genetic data, biometrics, data related to life or sexual orientation, etc. Therefore, we ask that you never provide us with such information. If you voluntarily decide to do so, we will understand that you will be granting, expressly and unequivocally, your consent for the processing of this data. In any case, if we are aware that you have provided us with sensitive data in any way, we will delete it immediately.

The use of our Website is restricted only to those over 14 years of age. Therefore, if you are under the age of 14, you are prohibited from using it and registering with it, or otherwise providing us with personal information. By using our Website you represent that you are 14 years of age or older. Otherwise, you must notify your parents or legal representatives before browsing and/or registering on the Website.

On the other hand, we remind you that you should only provide us with personal data about yourself, never about third parties. If you provide us with the personal data of third parties, you guarantee that you have informed them about the purposes and the way in which we will use them. In addition, any information that you provide us must be adequate, pertinent, current, exact and true, and must be updated at all times

2) COLLECTION OF PERSONAL DATA

WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

The controller of your data is Marlunettes Solutions, S. L. With address for these purposes in Madrid, Calle Campoamor number 10, and C. Q. 28004 Madrid, and email hola@greyhounders. com This means that we collect your data through the Website, as explained in this Legal Notice.

WHAT PURPOSE DO WE PROCESS YOUR DATA?

Depending on the use you make of our Website and the functionalities you choose to enjoy, we will process your data to:

1) Manage your registration as a user and the creation of Your Profile on our Website. When you register, you will receive a message at the email address that you have provided with an identity authentication link through which you must activate the account created by confirming your identity by clicking on an activation link. If, within approximately 48 hours of receiving this email message, you do not authenticate your account, we will delete your data and therefore they will not be included in our database. As a user, you can freely decide what information you want to include in Your Profile(s), taking into account the fields that you can complete, and you can authorize or limit access to Your Profile to other users or the general public. Therefore, only you will decide what information you want to share and with which users to share it. That is why we warn you of the importance of configuring the privacy of Your Profile.

When registering, you may have the option to do so using your profile on social networks, such as Facebook. In this case, the data necessary to manage your registration, such as your name and email address, will be provided to us by the social network, always with your consent to do so. The social network will never share more information about you with us, except when you give your consent to do so or your privacy settings within the social network allow it. The collection and use of the information that the social network collects about you is governed by its own privacy policies. Therefore, if you decide to use this registration option through social networks, we suggest that you carefully read the terms and privacy policies of the social network.

2) Manage the purchase of products through our Website. If you buy through our Website, we will process your personal data in order to manage the purchase, so that you can enjoy our e-shop service and receive your order. This implies that we will process personal data for everything related to the purchase, that is, payment information, shipping address, any possible return, etc.

3) Respond to your doubts and questions and attend to the requests you make through our Customer Service channels. If you contact us, whether in relation to a purchase or for any other reason, we will process your personal data to answer your query, properly comply with your request and offer you a quality Customer Service.

4) For promotional and marketing purposes. This purpose may include:

  • If you decide to subscribe to our Newsletter, we will process your data to manage your registration in it and to send you personalized promotional and advertising communications by email based on the tastes and preferences that you have indicated when registering or subscribing. Remember that you can unsubscribe from our Newsletter at any time, at no cost, by modifying your preferences in "Your Profile" or by clicking on the corresponding link that you will find in each communication that we send you.
  • If you decide to participate in promotional actions (such as contests, raffles, etc. ), we will process your data to manage your participation in the promotional action. In addition, in this case, the promotional action will be subject to the corresponding legal bases, in which we can offer detailed information on the processing of personal data that we will carry out in relation to each promotional action.
  • We may also process your data for analytical purposes and to understand how each of our users use our services, in order to create user profiles that will serve us to offer you personalized information and to design our offer in accordance with your tastes, preferences and consumption and browsing habits. We believe that this is good for our users, since in this way we are able to offer you personalized information with the aim of reducing as much as possible the amount of spam or unwanted advertising that you receive from us, which means that we can offer you a service higher quality. In any case, you can oppose our processing of your data for this purpose at any time. In addition, we remind you that at any time you can modify your preferences and the settings of your account in the "Your Profile" section.

WHAT IS THE LEGITIMATION FOR THE PROCESSING OF YOUR DATA?

  1. To manage your registration as a user and the creation of Your Profile on our Website and/or mobile applications. We are entitled to process your data for this purpose since it is necessary for the execution of the contract that regulates the use of our Website or mobile application and that you accept when registering.
  2. To manage the purchase of products through our Website and/or mobile applications. Again, what legitimizes us to process your data for this purpose is that the processing is necessary for us to be able to execute the purchase contract that you accept when making a purchase on any of our Website or mobile applications.
  3. To answer your doubts and questions and attend to the requests you make through our Customer Service channels. In this case, what legitimizes us to process your personal data is the legitimate interest we have in being able to answer your questions and requests to provide you with a quality Customer Service.
  4. For promotional and marketing purposes. When we process your data to send you our Newsletter and to manage your participation in promotional actions, we will do so based on the consent you provide us before subscribing to the newsletter or registering to participate in the promotional action. When we process your data for analytical purposes and to create user profiles, we will do so based on our legitimate interest.

HOW LONG WILL WE PROCESS YOUR DATA?

  1. To manage your registration as a user and the creation of Your Profile on our Websites and/or mobile applications. We will process your data while you are a registered user of our Website and/or mobile applications.
  2. To manage the purchase of products through our Websites and/or mobile applications. We will process your data for as long as necessary so that we can manage the purchase of the product you have purchased, including any possible return or claim on it.
  3. To answer your doubts and questions and attend to the requests you make through our Customer Service channels. We will process your data for as long as necessary to be able to answer your questions and queries and attend to your requests or claims.
  4. For promotional and marketing purposes. In relation to the sending of our Newsletter, we will process your data as long as you continue to be subscribed to it. When you participate in promotional actions, we will process your data for as long as it is necessary to manage your participation.

Regardless of whether we process your data for as long as it is necessary for us to comply with each of the purposes, as explained, we will also keep them subsequently duly blocked for as long as responsibilities arising from the processing may arise, in compliance with current regulations at all times.

DO WE SHARE YOUR DATA WITH THIRD PARTIES?

In order for us to provide you with our services and enjoy the different functionalities that we offer, it is necessary that we share your personal data with different third parties. Specifically, with service providers who will access your personal data as data processors for the sole purpose of providing us with the service (example: optical laboratory).

3) RIGHTS OF USERS

At GREYHOUNDERS we are committed and we care about your privacy. For this reason, we promise to always respect the confidentiality of your personal data and to guarantee the exercise of the rights available to you based on the applicable regulations. To exercise your rights, you just have to write to the following email address: hola@greyhounders. com You can do it at any time and completely free of charge.

Specifically, you can exercise the following rights, depending on the purpose for which we process your data based on the functionalities you have chosen to enjoy:

  1. Access the personal data we have about you. In addition, we remind you that at any time you can consult the data we have about you and modify your preferences and the settings of your account in the "Your Profile" section.
  2. Ask us to rectify the personal data we hold about you. Remember that you can also modify certain data yourself in the "Your Profile" section.
  3. Ask us to delete the personal data we have about you, as long as it is no longer necessary for us to process them for the purposes for which we collected them, or that we are no longer entitled to do so.
  4. Ask us to limit the processing of the data we have about you.

Specifically, we explicitly inform you that you can exercise your right to oppose our processing of your data for analytical purposes in order to create user profiles in the manner detailed above.

In any case, you will always have the right to file a claim with the relevant data protection control authority, which as a general rule will be the Spanish Data Protection Agency, which you can contact at 901 100 099, or accessing its website (http://www. agpd. es/portalwebAGPD/index-ides-idphp. php).

4) MODIFICATIONS TO THE LEGAL NOTICE

Occasionally we may update this Legal Notice. Any changes will be published and noticed on the Website and mobile applications and in the policy itself, and we will do our best to notify you of any changes. In any case, we recommend that you access it periodically in order to know the latest version at all times.

5) LIMITATION OF LIABILITY

We do not offer guarantees of any kind regarding the operation of this Website, nor will it be responsible for damages or losses, of any kind, that may arise from its use.

Likewise, we exclude all responsibility for the legality, content and quality of the data and information offered by third parties through the aforementioned Website.

6) APPLICABLE LAW AND JURISDICTION

In general, relations with our clients, which derive from the provision of the services contained in our website, are subject to Spanish legislation and jurisdiction.

Madrid, January 1, 2021

This legal notice regulates the use of the Internet portal service www. greyhounders. com (hereinafter, the Website) owned by Marlunettes Solutions, S. L. (hereinafter GREYHOUNDERS) domiciled for these purposes in Madrid, Calle Campoamor number 10, and C. Q. 28004 4de Madrid, CIF: B88265590 and email hola@greyhounders. com